Unfair dismissal guides
Making complex legal stuff easy to understand
Thousands of employees and employers become involved in unfair dismissal cases each year. Most represent themselves, even though they have little or no experience of legal matters. The process they must go through to prepare and present a case that meets strict legal requirements is extremely daunting.
The Commission's help lines had become overwhelmed by calls from people seeking guidance on how to use the system. Meanwhile, many people were making basic mistakes that put their case at risk.
We created a series of videos that explain each aspect of an unfair dismissal action in clear language:
- What is the Fair Work Commission?
- How do unfair dismissal claims operate?
- How do employees make an unfair dismissal claim?
- How do employers respond to an unfair dismissal claim?
- What happens at a conciliation?
- What happens at conferences and hearings?
- Who’s inside a Commission hearing room?
- What is a jurisdiction hearing?
We explain what to do and how to do it.
The videos and website pages have been viewed more than 60,000 times. They have successfully reduced call-load on the Commission’s helpline and seen a drop in the incidence of simple errors that might derail a person's case.